Terms & Conditions

This document represents our Terms and Conditions, which govern your membership on and use of hopewater.co, the “Site,” and your purchasing, selling, and use of products through the Site. By accepting these terms and conditions (including the linked information herein), and by using the Site, you consent to follow and be bound by these conditions. This agreement is effective upon acceptance. If you do not accept to follow these Terms and Conditions, please do not access, register with, or use this Site.

By registering on the Site or purchasing or selling products through the Site, you acknowledge and agree to the following terms:

Eligibility for Membership

All members on hopewater.co should be able to form legally binding contracts. Therefore, by using the Site and accepting our Terms and Conditions, you acknowledge that you are at least 18 years of age before you became a member of the Site. We reserve the right to limit or withdraw access to the Site for any member should  hopewater.co believe that member to be under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by hopewater.co. If you are registering as a business/corporate entity, you acknowledge that you have the authority to bind that entity by these Terms and Conditions and that you and the business/corporate entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the Site more than once.

Buyer Protection

Users who shop at hopewater.co receive full or partial refunds if the item is not as described or if they don’t receive their item. This guarantee is offered by hopewater.co to ensure buyers that their purchase is protected against fraud on the Site.

Shipping Fees for Returned Items

In case the returned item is due to our fault, and the buyer claimed to return it within three days of receiving the item, then we will be responsible for the delivery and return shipment fees. If the buyer in such a case claimed an item for return after the 3 days of the date of delivery and the return request is approved, then the buyer will pay the delivery shipment and the return shipment fees.

Return Conditions

Return requests should be made within 3 (three) days from receiving the item. Item should be in the same condition you received it. If you use or damage it, it can no longer be returned. In case you ordered a product and requested a return and the product was found to be damaged, you will bear all delivery and return fees associated with this product.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and hopewater.co with respect to the subject matter hereof.